Shipping & Returns
How your Genesis bag gets to you, and what to do if something is not right.
Shipping
Every bag is made to order. When it is ready we ship it and email you a tracking link. Shipping cost and delivery estimate are shown at checkout before you pay.
Where we ship
The countries listed at checkout. If yours is missing, email us and we will see what we can do.
If something is not right
If your bag arrives damaged or is not what you ordered, email support@godfashionhouse.com with your order details and a photo, and we will make it right.
Returns
Because each bag is hand-made to order, please contact us before sending anything back so we can help with the right next step.







